Shipping Policy
At Manifest, we aim to deliver your order quickly, safely, and with total transparency. Below is our updated shipping process based on our current courier partner rates.
Shipping Within Australia (Interstate)
We ship Australia-wide using trusted courier partners.
Shipping Costs (Updated)
• Free Standard Shipping on all interstate orders over $200 AUD
• Flat rate applies for orders under $200 (rate varies by state and item size; calculated at checkout)
Delivery Timeframes
• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days
• Rural / Regional Areas: May take slightly longer
Delivery times may vary during public holidays, sales, or peak periods.
Order Processing Times
We work hard to dispatch your order quickly.
• Orders ship within 1–2 business days
• Orders placed after 5 pm AEST, on weekends, or on public holidays ship the next business day
• You will receive a shipping confirmation + tracking link once your order leaves our warehouse
Tracking Your Order
Once shipped, you will receive:
• A confirmation email
• A tracking link
If your tracking hasn’t updated after 48 hours, contact us and we’ll look into it.
Incorrect or Incomplete Addresses
Please double-check your shipping details before checkout.
If the address is incorrect:
• We cannot guarantee redirection once shipped
• Re-shipping costs may apply
Pre-Orders & Limited Drops
For special launches or pre-orders:
• Estimated delivery windows will appear on product pages
• Orders containing both in-stock and pre-order items may ship together or separately depending on availability
Delays & External Factors
We are not responsible for delays caused by:
• Couriers
• Weather events
• Public holidays
• Peak sale periods
But we’ll always do our best to assist you.
International Shipping (Europe & Dubai)
International shipping is available, via our courier partner DHL Express. Below are estimated rates based on a volumetric weight of 2 KG:
Estimated Rates (AUD)
• New Zealand: $44.47
• Singapore: $57.72
• United States: $64.65
• United Kingdom / UAE: $63.75
These are estimates and may vary depending on the final weights and dimensions.
International Delivery Times
• 7–21 business days (varies by destination)
Customs, Duties & Taxes
• All customs/import fees are the responsibility of the customer.
Lost or Damaged Packages
If your parcel is lost or arrives damaged:
• Contact us within 7 days
• Provide photos (if damaged)
We will investigate with the courier and resolve the issue.
Contact Us
For any shipping questions or support:
Manifest Customer Support
Email: manifest.co1@outlook.com