Refund & Return Policy

Return & Exchange Policy

At Manifest, we want you to love every piece from our collection. If something isn't quite right, we're here to help.

This policy explains how exchanges and returns work when you shop with us.

Exchanges Only (No Refunds- Gift Card Option)

We do not offer refunds under normal circumstances. We only offer exchanges, subject to stock and colour availability.

If your preferred size or colour is unavailable, we may issue a store credit or gift card equal to the value of your returned item, valid for use on any future purchase.

Eligibility for Exchanges / Returns

You may request an exchange if your item meets the following conditions:

  • Returned within 30 days of delivery
  • Unworn, unwashed, and in original condition
  • Tags and original packaging are still attached
  • Proof of purchase is provided

We reserve the right to reject items that show signs of wear, damage, or misuse.

Sizing & Product Information

Our products are designed in a one-size (M/L) fit, intended to suit a wide range of body types.

Size measurements are provided on the product page to help you choose the best fit before purchasing.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Final sale / clearance items
  • Items purchased with promotional discounts (if stated in offer terms)
  • Gift cards
  • Items damaged after delivery (e.g., makeup stains, pet hair, deodorant marks, or misuse)

Exchanges

Need a different size or colour?

We offer one free exchange per order for Australian customers, subject to stock availability.

  • 14-day exchange request window
  • Size exchanges available
  • Easy exchange process

You may receive:

  • An exchange product, or
  • Store credit (if exchange is not possible)

Refunds

Refunds are only issued where required under Australian Consumer Law, including if the item is:

  • Faulty or damaged
  • Significantly different from its description
  • Otherwise required by law

Faulty or Damaged Items

If your item arrives faulty or damaged:

  • Email us within 7 days of delivery
  • Include your order number and clear photos

We will review your request and offer a replacement, refund, or appropriate solution.

We want every Manifest purchase to meet your expectations.

Store Credit

Eligible returns may receive store credit equal to the item value.

  • Sent via email
  • No expiry date
  • Can be used on any future drop

How to Start a Return / Exchange

Email us at: [manifest.co1@outlook.com]

Subject: Return / Exchange Request – Order #0000

Please include:

  • Order number
  • Reason for return/exchange
  • Photos (if applicable)
  • Full name

We will reply with return instructions and the mailing address.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is faulty.

We recommend using a tracked shipping service.

Manifest is not responsible for lost return parcels.

Contact Us

If you have any questions about returns, exchanges or refunds:

Manifest Customer Support

Email : manifest.co1@outlook.com